‘Wow’ students to maintain the library’s central position

“A senior librarian at Nottingham Trent University has called for radical thinking from her peers to ensure that the ‘ebrarians’ of the future remain as central to university life as the librarians of the past. Sue McKnight, director of libraries and knowledge resources, argues in a forthcoming book, Envisioning Future Academic Library Services: Initiatives, Ideas and Challenges, that campus libraries must ‘wow’ their ‘customers’ with new services and ways of working …” (more)

[Matthew Reisz, Times Higher Education, 31 December]

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