Universities must learn to cope with students as consumers, says expert

“From September 2012 universities in England and Wales will be able to charge up to £9,000 in tuition fees per year, and many universities have already signalled their intention to charge the full amount. This will change the way that students see their universities. As costs rise for so will expectations. Students will be more focused on making sure they get their money’s worth. How? One way will be by looking to enforce their contractual rights …” (more)

[Julian Sladdin, OUT-LAW News, 22 March]